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Case Management Services for Addiction Treatment
Highest Principles & Values for a Clear Life
Where Your Healing Journey Truly Begins
Discharging from world-class clinics like The Kusnacht Practice or Clinic Les Alpes marks an incredible milestone - but the path to lasting wellness truly unfolds afterward. At SwissMedExpert, we elevate what happens next. We are your steadfast guide in the transition from clinical care to enduring recovery.
Why This Phase Matters
Life post-rehab - though hopeful - can feel fragile. As you adjust to your everyday environment, the structures, support, and focus of the clinic fade. Our role? To ensure nothing is lost in translation - that your hard-won progress is preserved, reinforced, and empowered.
Why This Phase Matters
Life post-rehab - though hopeful - can feel fragile. As you adjust to your everyday environment, the structures, support, and focus of the clinic fade. Our role? To ensure nothing is lost in translation - that your hard-won progress is preserved, reinforced, and empowered.
Roman Kononov
CEO of SwissMedExpert
Each recovery journey is unique. From 2011 we build thoughtful, personalized tailored aftercare, no scripted plans. Focusing on your goals, pace, and well-being
Your Dedicated Case Manager
Admission to the clinic
We assist with every step of the admission process - from medical documentation and travel coordination to ensuring a smooth, stress-free transition into the clinic’s care environment.
We assist with every step of the admission process - from medical documentation and travel coordination to ensuring a smooth, stress-free transition into the clinic’s care environment.
Continuity of Care after Discharge
We coordinate all follow-up medical appointments, therapy sessions, and wellness treatments recommended in your discharge plan.
We coordinate all follow-up medical appointments, therapy sessions, and wellness treatments recommended in your discharge plan.
Relapse Prevention
We proactively monitor for early warning signs, if struggle reappear and arrange timely interventions to keep your progress steady and stable.
We proactively monitor for early warning signs, if struggle reappear and arrange timely interventions to keep your progress steady and stable.
Lifestyle Integration
We help you maintain nutrition plans, fitness routines, and mindfulness practices developed during your residential program. Your care protocol continues in harmony with your daily life.
We help you maintain nutrition plans, fitness routines, and mindfulness practices developed during your residential program. Your care protocol continues in harmony with your daily life.
Sober Living
We connect you with structured sober living environments that provide accountability, peer support, and a stable foundation as you transition back into everyday life.
We connect you with structured sober living environments that provide accountability, peer support, and a stable foundation as you transition back into everyday life.
Travel Companion
We arrange a qualified travel companion to support you on your journey - ensuring comfort, safety, and peace of mind from departure to arrival.
We arrange a qualified travel companion to support you on your journey - ensuring comfort, safety, and peace of mind from departure to arrival.
Global Coordination
Whether you live in the GCC, Europe, or beyond, we manage appointments, travel logistics, and connections with trusted professionals worldwide.
Whether you live in the GCC, Europe, or beyond, we manage appointments, travel logistics, and connections with trusted professionals worldwide.
Family Support
We educate and guide your loved ones to ensure they can support your ongoing recovery journey.
We educate and guide your loved ones to ensure they can support your ongoing recovery journey.
Flying doctors
Worldwide medical escort by our dedicated doctors and nurses - ensuring safety, comfort, and professional care in transit.
Worldwide medical escort by our dedicated doctors and nurses - ensuring safety, comfort, and professional care in transit.
We support you from the moment of admission to the clinic through your discharge - because the final day of treatment is not the end of your journey, but the beginning of a new chapter where we continue to walk with you.
70+
Hospitals & Clinics
24/7
Working Time
350+
Professors
15
Years of Work
Because when your loved one is in treatment, you need more than information - you need orchestration.
When a family member is admitted to a world-class clinic, the experience can feel overwhelming. Between medical decisions, schedules, and travel arrangements, you want to be sure every detail is handled - flawlessly and discreetly.
Key Functions & Responsibilities
Admisson
- Coordinate all logistics for the client’s admission to the clinic, including medical documentation, travel arrangements, and pre-admission assessments.
- Act as the main point of contact between the client, family, and clinic staff to ensure clear communication and smooth onboarding.
- Provide emotional support and guidance to reduce stress and help the client feel safe and prepared for the start of treatment.
- Maintain regular contact with the client via calls, video conferencing, or in-person visits.
- Liaise with therapists, psychiatrists, nutritionists, and other specialists to ensure the treatment plan continues seamlessly.
- Ensure the client follows through with aftercare programs, outpatient therapy, or support groups.
Continuity of Care after Discharge
Relapse Prevention
- Monitor for early warning signs of relapse in addiction or mental health decline.
- Provide crisis intervention when necessary.
- Recommend and arrange booster sessions or short stays if needed.
- Assist clients in selecting and transitioning to reputable sober living environments that promote accountability, structure, and community support.
- Coordinate safe and comfortable travel arrangements, including the presence of a qualified travel companion when needed.
- Ensure continuity of care during travel and reintegration by maintaining communication with clinical teams and monitoring the client’s adjustment process.
Sober Living & Travel Companion
Medical & Psychological Monitoring
- Oversee medical follow-ups, lab work, or ongoing treatments.
- Keep communication open between the client and medical providers.
- Track progress against the original discharge plan.
- Support and educate family members about the client’s needs and treatment approach.
- Mediate communication between the client and their loved ones if necessary.
- Offer resources for family therapy or workshops.
Family Involvement
Personalized Support
- Assist with lifestyle adjustments (healthy routines, stress management, social reintegration).
- Coordinate wellness activities such as personal training, mindfulness sessions, or nutrition consultations.
- Facilitate integration of therapeutic techniques learned in the clinic into daily life.
Coordination of Services
- Arrange specialist appointments, travel, or logistics for health-related needs.
- Manage legal, work, or academic matters that may have been impacted by treatment.
- Recommend vetted service providers (nutritionists, life coaches, sober companions, etc.).
- Maintain strict privacy, especially with VIP/UHNWI clients.
- Ensure all communication and documentation complies with data protection laws.
Confidentiality & Discretion
SwissMedExpert is a professional medical concierge that provides treatment in leading Swiss clinics with world-known professors.
International Network
With access to an extensive international network of top-tier clinicians, coaches, and treatment centres, we deliver personalised care trusted by private clients.
Utmost Confidentiality
We know how important is confidential, personalised case management and guidance for individuals and families facing complex emotional, relational, or psychological challenges.
Years of Experience
We provide Swiss-standard executive luxury treatment and expert coaching to restore stability and support recovery with highly personalised care, empathy and discretion since 2011.
Your Recovery. Your Lifestyle. Your Success.
Investing in post-discharge case management is investing in the sustainability of your health and the quality of your life. With SwissMedExpert Medical Team by your side, you can navigate the transition from clinic to home with confidence - knowing you have a dedicated professional ensuring your well-being every step of the way.
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